Our Responsibilities
Our key responsibilities are:
- assisting students and staff with the interpretation and implementation of student-related policies
- providing advice to students and staff on grievance and complaint procedures
- providing support to students and staff on student conduct procedures (including academic integrity)
- providing advice and executive support for the Student Misconduct Tribunal and Student Complaint and Appeals Committees
- negotiating settlement agreements for complaints in with internal parties only as part of the Student Complaint Resolution Process
- investigating misconduct - reports of misconduct by ÐÓ°ÉÖ±²¥ staff or students
- participating in Policy Working Groups on the development of ÐÓ°ÉÖ±²¥ student-related policies
- reviewing decisions in relation to Special Circumstances - Repayments, Remissions and Re-credits
- monitoring, assessing and reporting on trends and systemic issues identified in Internal ÐÓ°ÉÖ±²¥ Appeals, against academic and administrative decisions, to generate improvements and implement preventative mechanisms where possible.